SantexQ | Privacy Policy

SantexQ (www.santexq.com) is a Santex Group product. Santex Group is committed to protecting the privacy of those who visit the SantexQ.com website and use the SantexQ Service. Amendments to this statement will be posted to this URL and will be effective when posted. Your continued use of this site and the SantexQ Service following the posting of any amendment, modification, or change shall constitute your acceptance of the amendment.

We collect the email addresses of those who communicate with us via email, information about the pages that users access on the SantexQ website, and information voluntarily submitted by users (for example, filling out a survey or service registration form). The types of information that may be requested include your name, company name, address, telephone number, and credit card information.

The information we collect is used to improve the quality of the SantexQ website and Service, to communicate information about the SantexQ Service, to bill your account for services provided, for research, and to contact you about your account when necessary.

Your information will not be sold to or shared with other companies or organizations for commercial purposes.

Use of Cookies

When you use the SantexQ Service we may store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on the SantexQ website. We do not use cookies to spy on you or otherwise invade your privacy. They cannot invade your hard drive and steal information.

We use cookies to help you navigate the SantexQ website and Service as easily as possible, and to remember information about your current session. You must enable cookies on your web browser to use the SantexQ Service.

Security and Storage

The SantexQ website and Service has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as "perfect security" on the Internet, we will take all reasonable steps to ensure the safety of your information.

Additionally, you retain all rights of ownership to the data you have stored on the SantexQ Service. We will not sell or share this data with any third-parties or use this data to compete with you or advertise to your clients. Your privacy and the privacy of your clients are of utmost importance to us.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movements in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. IP addresses are tied to personally identifiable information to enable our Web-based service. We use a tracking utility called Google Analytics that uses log files to analyze user movement.

To prevent potential misuse (spamming, advertising, etc) we may monitor emails sent from your SantexQ account.

Service Announcements

On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email or put an alert on the login page. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

These are the instances in which we will share users’ personal information:

Business Transitions

In the event that SantexQ goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Links

This Web site contains links to other sites. Please be aware that we, Santex Group or SantexQ, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done from the Settings page.

Contacting Santex Group

If you have any questions about this privacy statement or your dealings with the SantexQ website, you can contact us at santexq@santexgroup.com